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AEON Delight Strengths

Collective Capabilities and Expert Competency

Collective Capabilities

Ability to propose solutions based on a proven track record of 10,000 projects

AEON Delight has arranged a menu of over 300 services, ranging from equipment management, cleaning and security to material procurement, vending machine management, apartment building management, housework and energy conservation plans.

Nationwide network linking around 600 locations

AEON Delight staff are stationed at over 600 shopping centers, branch offices and business locations throughout Japan. These sites are managed in an integrated manner at the AD Solution Center, which handles requests and inquiries related to equipment repair in addition to managing progress in contract negotiations 24 hours a day. It is also in charge of collecting and arranging information in case of an accident or disaster as the hub for the crisis management system. All of this information is distributed and shared on the company intranet, helping to prevent secondary damage and enabling fast response.

Expert Competency

The world’s cleanest restrooms and top-quality service selected for Energy Conservation Award

AEON Delight continues to look to boost quality in addition to merely providing a wide range of services. To give an example, we provide cleaning services at Kansai International Airport, which was judged to have the cleanest public restrooms in the world in Airport of the Year 2006 and 2009 according to the British research company that runs it. Our energy-saving initiatives being promoted within the Group also won the highest award, the Energy Conservation Grand Prize (Successful Case of Energy Conservation Category) by the Ministry of Economy, Trade and Industry for fiscal 2011 in an event sponsored by the Energy Conservation Center. We were highly rated for reducing energy consumption equivalent to 410,000 kl of crude oil in fiscal 2010 relative to fiscal 2006 throughout the Group. We aim to help customers reduce environmental burden on both structural and non-structural fronts through the use of our know-how.

A group of professionals with over 26,000 qualified employees

Many services offered by AEON Delight such as facility management, security and cleaning require expert knowledge and technology. We have formulated a training curriculum and facilities based on practical know-how and through these foster professional human resources that have both a spirit of hospitality and exceptional management capabilities in addition to possessing certain knowledge and technologies. We boast an industry-leading number of qualified personnel.

Examples of qualifications held by AEON Delight employees

  • Architect (Class 1 and 2)
  • Qualified Special Building Surveyor
  • Qualified Building Equipment Inspector
  • Building Construction Management Engineer (Class 1 and 2)
  • Piping Construction Management Engineer (Class 1 and 2)
  • Licensed Electrical Engineer (Type 1, 2 and 3)
  • High-Voltage Electrical Engineer
  • Electrical Engineer (Type 1 and 2)
  • Electrical Work Operation and Management Engineer (Class 1 and 2)
  • Boiler Engineer (Expert, Class 1 and 2)
  • Boiler Mechanic
  • Dangerous Object Handler (Type A, B and C)
  • Fire Protection Engineer (Type A and B)
  • Qualified Firefighting Equipment Inspector (Type 1 and 2)
  • Qualified Fire Prevention Property Inspector
  • Fire-Prevention Manager (Type A and B)
  • Refrigeration Equipment Supervisor (Type 1, 2 and 3)
  • Qualified Person for Energy Management (Heat, Electricity)
  • Energy Manager (Heat, Electricity)
  • Qualified Elevator Inspector
  • Analog Installation Technician (Type 1, 2 and 3)
  • Digital Installation Technician (Type 1, 2 and 3)
  • Analog and Digital Installation Technician
  • Chief Telecommunications Engineer (Type 1 and 2)
  • Septic Tank Manager
  • Water Tank Cleaning Supervisor
  • Building Environment and Sanitation Management Technician
  • Sanitation Supervisor (Type 1 and 2)
  • Building Cleaning Technician
  • Security Guard Training Supervisor (Class 1-4)
  • Machine Security System Manager
  • Traffic Control Security (Class 1 and 2)
  • Valuable Goods Transport Security (Class 2)
  • Facility Security (Class 1 and 2)
  • Registered Real Estate Transaction Manager
  • Vocational Training Instructor
  • Interior Planner
  • Apartment Building Manager
  • Chief Administrator
  • etc.