With the continued support of our customers, local communities, and other stakeholders, our Group has steadily expanded its business while upholding our founding commitment to ensuring the safety and security of facilities. We believe that the dedication and daily efforts of each individual supporting our operations on the ground, together with the strong relationships of trust we have built over many years, have been the driving force behind the growth of our Group.
The AEON delight Group will continue to protect people's precious places as an environmental value-creating company by continuously transforming ourselves while adapting to changes in the environment.
The roots of the AEON delight Group
The roots of the AEON delight Group can be traced back to the fire at the Sennichi Department Store in Osaka in May 1972. It was the worst fire disaster in the history of building fires in Japan, resulting in 118 fatalities. Driven by a strong determination never to allow such a tragic accident to occur again, we have committed ourselves to developing a high level of expertise in facility management, encompassing both knowledge and technical capabilities, in pursuit of the highest standards of safety and provide our customers with an environment they can use with confidence. This is the founding spirit of our Group.
Founded by only a handful of employees in the wake of profound reflection, our company has since grown into a corporate group providing services across Japan, as well as in China and throughout the ASEAN region. Even as our business scale and geographic footprint have expanded, this founding spirit remains firmly embedded at the very core of our Group.
Becoming a company that solves social issues in Asia
AEON delight was established in 2006 through the merger of its predecessors, Japan Maintenance Co., Ltd. and AEON Techno Service Co. Ltd. As we set our sights on further growth as a new organization, we articulated our current management principle as "We Pursue the Creation of ’Environmental Value’ for our Customers and for the Local Communities”.
This philosophy reflects our commitment to building upon the foundation of safety and security, expanding the value we provide to include cleanliness, comfort, and the reduction of environmental impact, so that we may continue to protect the places that matter most to people. Guided by this approach as the core of our business, our Group identifies “safety and security,” “labor shortages,” and “the environment” as key social issues, and advances initiatives tailored to local characteristics and on-site realities not only in Japan, but also across China and the ASEAN countries.
Unchanging aspirations and things that must be changed
The role our Group is called upon to fulfill in society remains unchanged. It is to protect the places that matter most to people and enable them to live their lives with peace of mind.
At the same time, the means by which we achieve this mission—and the standards expected of us—continue to evolve with the times. As labor shortages become increasingly acute, our Group is advancing digital transformation (DX) aimed at building a new facility management model by integrating the “skills and expertise of our people” with digital technologies. Grounded in the wisdom of the front lines, we are committed to pursuing steady and deliberate transformation.
To our stakeholders
Amid the continued risks posed by infectious diseases, growing geopolitical instability, and the increasing frequency and severity of natural disasters, the environment surrounding our business has become ever more complex and difficult to predict. Against this backdrop, our Group is expected not only to respond reliably to events as they arise, but also to enhance preparedness and risk management with a forward-looking perspective.
By accurately anticipating technological advancements and evolving social needs, our Group is actively addressing key social issues, including safety and security, labor shortages, and the environment. By engaging sincerely with our operations on the front lines and valuing the accumulation of daily efforts, we remain committed to protecting the places that matter most to people.
Through the steady advancement of these initiatives, we aspire to remain a corporate group that continues to earn trust and be needed in the next era. This is the vision to which our Group is firmly committed.
We sincerely appreciate your continued support of the AEON delight Group.
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