Reforming our organizational culture.
We believe that organizational culture reform is essential to achieving the AEON delight Vision 2025 and maximizing enterprise value through this vision. Based on the understanding that a good organizational culture serves as a powerful driver for implementing measures to achieve these objectives and promote corporate reform, we began taking action in FY2021 with the newly established Corporate Culture Reform Committee.
In addition to our annual Morale Survey (employee awareness survey), we conducted an Organizational Culture Survey in October 2021. Of the employees of the AEON delight Group’s eight domestic companies, the survey was sent to 6,215 employees who were able to complete the survey online, and 4,896 employees responded (response rate: 78.8%). In the questions, we surveyed the current state of the company as perceived by employees from the perspective of the Delight Way, challenges, and creation, in addition to job fulfillment at the company and on an individual level.
Going forward, based on the survey results, we will proceed with further interviews and other measures to identify the true issues, while revising the personnel evaluation, commendation, internal certification, and compensation systems, and promoting the Delight Way through employee training.
Initiatives to prevent long working hours
Based on the Declaration to Eliminate Unpaid Overtime and Long Working Hours, which was jointly signed by labor and management in 2020, AEON delight has been thoroughly managing overtime and rest day work with the aim of maintaining and improving a delightful work environment. In addition to checking the progress of overtime hours worked during the month in each department and examining ways to reduce them, we conduct company-wide surveys of unpaid overtime on a regular basis. Furthermore, we are also reassessing work styles by introducing flexible working hours, remote work, and online conferencing.
Achieving diverse workstyles with flexible work
We employ a monthly flexible working hour system, which enables us to
flexibly adjust working hours according to the volume of work, thereby
curbing overtime and preventing long working hours.
Furthermore, we took the COVID-19 prevention measures as an
opportunity to introduce a remote work system in FY2021. We are also
working to diversify work locations, with all employees, seconded
personnel, and temporary employees approved by the company having
the option of working from home, a leased satellite office, or a mobile
office, in addition to taking the conventional route of commuting to the
office.
In addition, the new headquarters office in Kanda, Tokyo, which began operations in September 2021, was renovated by our own interior design and engineering department based on the concept of Active Work Design. We aim to create an office environment where each employee can design their own work style and maximize their abilities. We can implement optimal work practices according to the nature and purpose of the work, such as by providing a communication environment for smooth communication with other offices, adjusting lights to match circadian rhythms, and reserving seats and meeting rooms via office apps.