Respect for Human Rights

Basic policy

In accordance with our Basic Sustainability Policy and Aeon's Human Rights Policy, we adhere to the human rights norms set forth in the International Labor Organization's (ILO) Declaration on Fundamental Principles and Rights at Work, and respect human rights by supporting and practicing the United Nations Guiding Principles on Business and Human Rights.

Aeon Human Rights Policy

In accordance with this policy, all of Aeon's executives and employees (Aeon People) will further their understanding of human rights and help realize a society that respects these rights.
We will adopt this policy for all Aeon People and share it with all business partners principles on Business and Human Rights.

Our Approach to Human Rights
For everyone affected by our business activities, we will comply with domestic laws on human rights and labor, the International Bill of Human Rights, and the rules on human rights set forth in the International Labour Organization's Declaration on Fundamental Principles and Rights at Work in accordance with the Aeon Basic Principles and the United Nations Global Compact, which we joined in 2004. Further, we will support and follow the United Nations Guiding Principles on Business and Human Rights.

Respect for Human Rights in Business Activities
We will respect the privacy of Individuals as well as their diverse values and personalities and never discriminate against anyone for any reasons, including discriminatory treatment based on race, nationality, ethnicity, gender, age, place of birth, religion, educational background, physical or mental disability, sexual orientation, or gender identity. Further, we will remain mindful of the positions of others and respect them as our equals.

We will treat all customers in a fair and impartial manner and provide them with safe, reliable products and services as well as related information.

We will actively communicate with local community members to ensure that we are respecting their human rights.

We will comply with sound corporate ethics and workplace environment-related laws, regulations, and international standards in our business activities by dealing with business partners fairly. Moreover, we will continually improve our performance in this regard.

We will listen to our coworkers, respect each coworker's human rights, and create workplace environments that are harassment free, safe, and employee friendly. At the same time, we will train and educate all Aeon People to further their knowledge and understanding of

Implementation of Human Rights Due Diligence
Regarding the impact of our business activities on human rights, we will contribute to the realization of a society in which human rights are respected through the implementation of human rights due diligence.

Revised August 2023

Raising employee awareness

AEON delight conducts human rights training and awareness programs for its directors and all employees to disseminate its human rights policy widely in the workplace and to put respect for human rights into practice in business operations.

In FY2022, we conducted human rights training for 13,052 participants. We set up training programs for officers, managers, and general employees by job level and at the time of hiring, with themes ranging from basic knowledge of human rights to business and human rights. In addition, we appointed human rights awareness officers at each of our Group companies to hold regular meetings to promote understanding of and resolve issues related to human rights.

the Human Rights Awareness Guidebook

Human Rights Due Diligence

FY2023, in addition to our past initiatives, we began performing human rights due diligence. We set six categories of issues under the three aspects of human rights violations by our own employees, business partners, and local communities, and conducted an assessment with a total of 33 check items and identified the human rights risks that we believe have the greatest negative impact on human rights as key human rights issues. Going forward, we will begin activities to prevent and mitigate these issues.

Key human rights issues identified

  • Working environment in the AEON delight Group
  • Harassment in the AEON delight Group and at business partners
  • Working environment for foreign workers in the AEON delight Group and at business partners
  • Code of Conduct in the AEON delight Group and at business partners
  • Occupational safety and health in the AEON delight Group and at business partners